Refund Policy
General Conditions
At Dr. Marcia’s Apothecary, we care deeply about your satisfaction. While we take every measure to ensure the quality and effectiveness of our herbal remedies, we understand that sometimes returns or refunds are necessary. Please review our policy carefully:
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Refunds and returns are accepted only under specific conditions.
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Returns are accepted within 15 days after purchase.
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All products must be unopened, in their original state, and accompanied by the purchase receipt.
Refund Policy - The Basics
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To initiate a return or refund, you must first contact our customer service team at drmarciaapothecary@gmail.com.
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For refunds, our team will review your request and provide detailed instructions on how to proceed.
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For returns or exchanges of defective or incorrect products, please contact customer service so we can resolve the issue promptly.